5 Minutes to Boost Your Guest Experience
By Trace Kingham
Yesterday, I was talking to group of planners at the University of South Florida, and we touched on the topic of inconsistent attendance from year to year. Many of us have been there—one year you have 500 guests and the next you have 300 RSVPs. How do you retain and gain guests? We have a simple, 5-minute mental process for you that will boost your guest experience and have them returning – with their friends and colleagues!
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